Shipping & Handling
We ship worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely. We also offer free flat rate shipping on all our products to most destinations.
After you have successfully placed your order you will receive an email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.
We will carry out strict quality controls on your items and ensure they are properly packed before preparing them for shipment. We are happy to announce that now most orders can be shipped out within 24 hours. Kindly note a small number of orders may still need between 3-5 business days depending on stock availability.
Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time. If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.
Our partners with major international shipping companies to offer different methods.
You can choose your preferred shipping method on the Order Information page during the checkout process.
Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
Note: For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
We highly recommend that customers purchase a tracking number and shipping insurance during the check out for peace of mind when waiting for their package.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.
If any issue during the shipping time or after received the item, please feel free to contact us, our customer service representatives will offer you a satisfying solution.
- Education Microscope
- Lab/Industrial Microscope
- Medical Microscope
- Microscope Parts
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